CQC Compliance. HR. Health & Safety – We Are HLTH Group.
The UK’s Leading Provider of CQC Compliance, Health & Safety, and Healthcare HR Solutions.
We are the CQC Compliance, Health & Safety, and Healthcare HR home for healthcare providers regulated by the Care Quality Commission. We offer an all-in-one solution for new and existing providers, and we are proud to work with leading CQC-regulated providers across Primary Care, Adult Social Care, Medical Services, and the wider healthcare sector.
Healthcare HR, Health & Safety & CQC Compliance Solutions – Learn more about us by clicking here.
Who are we and why choose us?
Who are the HLTH Group?
In this video, Luke, the Operations Director at HLTH Group, and Dorian, the Clinical Quality and Governance Director, discuss their work with a private client building a new hospital in Bristol. The hospital will focus on plastic and cosmetic surgery.
The team walks through the patient journey, from arrival to surgery and discharge, ensuring compliance with health and safety regulations and CQC standards. They discuss developing policies and governance frameworks, preparing for CQC inspections, and supporting the nominated individual and registered manager in readiness for registration and operations.
We talk to Dr Bhagat about his perspective on the challenges facing the NHS, the role of technology in improving healthcare accessibility, and the pressing need for mental health support for healthcare professionals.
We also explore the growing importance of patient responsibility in tackling public health crises, such as obesity and diabetes, and discuss innovative approaches like health scoring to drive behavior change. Additionally, Dr Bhagat delves into the evolution of healthcare delivery models, highlighting the necessity of balancing productivity with the well-being of healthcare providers.
Interim Management Support
Who We Work With…
Industry-Leading HR, Health & Safety, CQC Compliance Solutions. All in One Place.
The HLTH Group is the HR, Health & Safety and CQC compliance home for healthcare providers who are regulated by the CQC. We offer a comprehensive suite of CQC solutions, designed to ensure that CQC-regulated providers are supported from the start of their journey. Our clinically led team provide support in all areas such as healthcare HR support, CQC compliance, Health & Safety, CQC software, interim and crisis management, CQC training events, as well as with additional compliance solutions.
Become part of a wider group.
Forward-Thinking HR, Health & Safety, CQC Compliance Solutions
Our collective experience within the sector ensures that we deliver an industry-leading suite of business-critical healthcare compliance solutions for all CQC-regulated providers.
The HLTH Group is the compliance home for healthcare providers who are regulated by the CQC. With our clinically led team providing support in all areas such as CQC software, executive recruitment, HR support, additional compliance support and nationwide CQC training events.
the HLTH Group.
Our Services
We have a suite of healthcare HR, Health & Safety, and compliance services delivered through our multi-faceted departments, each of which provide industry-leading compliance services for CQC-regulated providers. Find out more about them below.
HLTH Manage
HLTH Manage is the UK’s leading CQC Compliance Software. The system is an innovative software solution that ensures providers are one step ahead of CQC requirements via our state-of-the-art system and the support provided by a team of compliance experts – ensuring that we offer holistic, tech-enabled solutions. By optimising compliance, we empower your healthcare organisation for excellence.
CQC Compliance Solutions
The HLTH Group specialise in the delivery of CQC Compliance Solutions for regulated providers across Healthcare, Adult Social Care, and Medical Services. We believe in being ready for today and prepared for tomorrow, and we support providers across their compliance journey. We support CQC-regulated providers with CQC Software and Documentation, Interim and Crisis Support, New CQC Provider Support, CQC Audits, CQC Training and much more. We are a team are former CQC inspectors, healthcare professionals and clinicians – and we are dedicated to ensuring you are successful throughout your journey.
Healthcare HR and Health & Safety
Meet the Team
Greg joined the organisation as Chief Executive after a long and successful period as founder and CEO of CQC Compliance Limited, which was acquired by WorkNest/Marlowe PLC in the summer of 2021. Following a successful handover period, Greg has taken up the position as CEO of the HLTH Group. With more than 15 years’ experience operating in the healthcare sector, Greg has a fundamental understanding of how to support healthcare providers in the UK, he is dedicated to ensuring that the HLTH Group provides both an expert-led and a tech-enabled approach to the delivery of business-critical healthcare compliance solutions.
Doriann Bailey is a highly experienced Healthcare Director with a distinguished career spanning over 30 years in both the NHS and the private sector. Throughout her career, Doriann has held various senior roles, specializing in quality, governance, and transformation. Her expertise extends to working in mental health and contributing to the success of start-up businesses.
As a Registered General Nurse with an active NMC Pin, Doriann has dedicated more than a decade to serving as a Specialist Advisor with the CQC. In this capacity, she plays a key role in overseeing the governance aspects of inspections. Doriann is also well-versed in the new CQC Single Assessment Framework and has delivered training on this topic.
Doriann is deeply committed to ensuring the delivery of high-quality care to clients and service users. She believes that governance and quality should be the golden threads woven through every aspect of care delivery. With a proven track record in driving clinical quality, commissioning services, and fostering effective collaboration with stakeholders, Doriann consistently raises the bar for care standards.
In addition to her leadership roles, Doriann is a dedicated mentor, passionate about supporting and developing others. She has extensive experience in training staff, ensuring they are equipped with the knowledge and skills necessary to excel in their roles.
Doriann’s experience also includes serving as a Nominated Individual within a private mental health organization, where she successfully led both sites to achieve a good CQC rating during her tenure.
Doriann holds a BSc in Nursing Practice and an MSc in Healthcare Management, further solidifying her expertise and commitment to the field.
Dr Atif Ghaffar is the Medical Director of the HLTH Group and supports our clients with his decades of experience in the healthcare sector. He has experience working within the NHS and as a private GP, covering all aspects of primary and acute care. As a GP Principal for 16 years and an experienced CQC Lead – Dr Ghaffar provides invaluable support and guidance particularly to our clients looking to start bespoke GP services. As the former Medical Director at CQC Compliance Limited, Dr Ghaffar understands the fundamental importance of healthcare compliance and the need for primary and acute organisations to be forward-thinking in ensuring they are CQC-ready.
Cheryl Ramsay is a highly experienced Barrister, called to the Independent Bar of England & Wales in 1997. With over two decades of experience as a Senior Transformation & Turnaround Lawyer and Executive Director, Cheryl has supported a wide range of organizations, including NHS Trusts, local authorities, and central government departments. Her expertise spans Care Quality Commission (CQC) compliance, litigation, and corporate governance, with a proven track record in enhancing performance and service delivery. Cheryl’s strategic approach and leadership skills have driven successful transformations in complex environments, resulting in improved CQC ratings, effective risk management frameworks, and the development of high-performing teams. Her extensive qualifications include an LLB (Hons) in Law and an M.A. in Criminal Justice.
As Marketing Director of the HLTH Group, Will leads the organisation in relation to brand communications and strategy, sales and marketing, and oversees the operational performance of the HLTH Group. A former director at CQC Compliance Limited, Will joined the HLTH Group with the simple idea to provide forward-thinking compliance solutions directly to healthcare providers across the UK. With the UK healthcare in a state of significant flux and evolution, Will is dedicated to ensuring that the HLTH Group helps healthcare providers navigate these changes in the years ahead.
Sam joins Hlth Group as Director of HR. She is a level 7 CIPD qualified HR professional with 15 years experience working at both operational and strategic levels.
Her most recent role was within a CQC registered healthcare organisation, and she has held previous HR roles within not-for-profit, facilities management and manufacturing organisations.
With extensive experience across all areas People, Culture and Organisational Development, Sam is passionate about people and the development of a sustainable workforce who are enthusiastic and engaged to deliver organisational aims. Her strengths lie in problem solving, decision making and developing strategic partnerships with leaders.
Dr Saleem has over 16 years’ experience as a GP, having worked as a salaried GP and later a Practice Partner. Dr Saleem brings this clinical insight to her role at HLTH Manage, where she works closely with the team to ensure our software functions optimally to inform and support the compliancy of providers. Dr Saleem proactively works to support the development of our software as a straightforward, effective tool for providers to understand and evidence their compliancy with the CQC. She takes pride in developing a system that allows providers to receive high-quality clinical education, and to use compliancy to their benefit when their CQC inspection comes round.
Andrew is Head of Training at HLTH Group, with over 17 years of experience in education and training across operational, delivery, and senior management roles.
He and his team are dedicated to delivering high-quality training to health and social care providers, both in-person and through e-learning, ensuring that each programme meets the highest standards and supports clients in demonstrating compliance with Care Quality Commission (CQC) requirements.
With a strong focus on continuous development, Andrew is committed to helping providers improve their care quality, meet regulatory standards, and enhance the skills of their teams.
Danielle has over 17 years of experience in recruitment, with 15 of those years spent specialising in the Health and Social Care sector. She has focused primarily on senior management roles within care homes, nursing homes, and private hospitals. Dedicated to helping clients and candidates achieve their goals, Danielle is passionate about finding the ideal match for both companies and career aspirations, always going the extra mile to ensure success.
Sarah has worked in the care sector since the age of 16, beginning as a care assistant in a residential care home. She became a Registered Nurse in 1998, gaining 16 years of acute nursing experience in both the NHS and private sectors, including three years working abroad in Bermuda. For the past 11 years, Sarah has served as a Compliance Inspector for the CQC, with expertise across various directorates such as adult social care and primary care. She is passionate about ensuring high standards of care and enjoys advising service providers on ways to improve outcomes. Sarah has in-depth knowledge of CQC requirements and provides comprehensive support with registration processes, Fit Person Interviews, and compliance in learning disability and supported living services.
Vanessa is a key member of HLTH Group, focusing on CQC registrations and bespoke policy development. With 33 years of experience as a Registered Nurse and adult social care manager, she supports providers in meeting compliance standards with tailored, practical solutions. At HLTH Group, Vanessa works on creating bespoke policies and guiding providers through the CQC registration process, ensuring their documentation reflects regulatory requirements and day-to-day operations. Her experience includes roles in nursing homes, care facilities, dementia services, and crisis management across private, charity, and global care sectors.
Lauren joins HLTH Group as Human Resources Manager. Lauren is a CIPD and PRINCE2 qualified HR professional with over 15 years of experience across the public, private and not for profit sectors. Her most recent role was as HR Project Manager for a local authority. Lauren believes the success of an organisation depends upon its people, and she is passionate about supporting Managers to develop productive and engaged teams.
Samantha joins HLTH as Social Media Manager, bringing over 12 years of experience in digital marketing and a deep passion for storytelling. With a degree in journalism, Samantha’s journey has been driven by a love for connecting people and building communities through engaging, authentic content. Known for her creativity and collaborative spirit, she thrives on crafting campaigns that resonate and inspire. Outside of work, Samantha enjoys exploring new media trends and is excited to bring her diverse industry experience to the healthcare and compliance sectors.
James Hume is the Marketing and Operations Executive at HLTH Group. In this role, James is responsible for overseeing marketing and communications with HLTH Group clients, and understands that every CQC-regulated provider will have unique requirements in relation to their marketing. He has a deep understanding of business development, marketing and communications, which enables him to effectively tailor content to meet the specific needs of each client. With extensive experience in digital marketing, James brings a wealth of knowledge to the HLTH Group team.
Mae Luya is an accomplished accounting professional with nearly 8 years of experience in general ledger management, fixed assets, accounts receivable, accounts payable, and client accounting. She holds a Bachelor’s degree in Accounting Technology, is a part-qualified ACCA, and a certified AAT Level 1 passer, having pursued an MBA from the University of Cumbria. Maricon has demonstrated expertise in handling complex financial processes, such as month-end closing, account reconciliation, intercompany transactions, and client accounting, using tools like SAP, QuickBooks, Xero, Sage, and Hyperion. Known for her adaptability, strong work ethic, and ability to work under pressure, she consistently delivers results that align with corporate objectives while fostering collaboration and innovation within her teams.
Emma has joined the company after more than 17 years’ experience in the dental industry, working in a variety of roles, both in the NHS and the private sector. Starting her career as a dental nurse, Emma has worked very closely with clinicians and patients, and for the last 7 years has worked in a practice management capacity and has an aptitude for compliance and has comprehensive knowledge of CQC requirements.