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HLTH Group

Board Assurance and Intelligent Information Solutions

Tools and training for Boards to gain meaningful assurance

Strong governance depends on strong assurance. Boards and senior leaders are ultimately accountable for the safety, quality, and effectiveness of the services they oversee. Yet across health and care, many Boards struggle to translate complex data and reports into clear, confident decision-making. HLTH Group’s Board Assurance and Intelligent Information Solutions are designed to bridge that gap.

We help Boards understand what assurance really means in practice, build the tools that make it measurable, and develop the skills that make it effective. Our approach combines evidence-based frameworks, digital systems, and leadership development to ensure Boards can demonstrate confident oversight that satisfies both the Care Quality Commission (CQC) and the Integrated Care Board (ICB).

Understanding assurance in context

Board assurance is more than receiving reports – it is about knowing whether the right systems are working, how risks are managed, and what evidence proves it. A good assurance system gives leaders confidence that strategic objectives are being achieved and that patient safety and quality standards are maintained.

HLTH Group helps providers strengthen this through practical, structured support. We begin by clarifying the purpose of assurance and how it relates to accountability. Our team facilitates discussions that help Boards define their appetite for risk, understand their sources of assurance, and identify where gaps exist between reporting and reality.

This initial diagnostic phase ensures that any new system builds on existing strengths and addresses specific weaknesses, rather than adding unnecessary layers of complexity.

Building intelligent information systems

Assurance depends on information that is accurate, relevant, and timely. Too often, Boards receive data that is descriptive rather than analytical, leaving them uncertain about what action to take. HLTH Group helps you transform reporting into intelligent information – data that tells a story and supports effective decisions.

We work with your teams to design reporting templates, dashboards, and performance indicators that present data in clear, comparable formats. These are configured within HLTH Manage, allowing real-time monitoring of risk, quality, incidents, workforce, and compliance.

Through this approach, Boards can:

  1. View live dashboards that track quality and safety performance.
  2. Access assurance summaries ahead of Board meetings.
  3. Monitor action plan progress and outstanding risks.
  4. Export evidence for CQC inspections or ICB assurance reviews instantly.

By simplifying access to reliable information, Boards spend less time interpreting reports and more time discussing improvement.

Strengthening Board capability

Even the most sophisticated framework only works when leaders know how to use it. HLTH Group provides tailored Board Assurance Development programmes that build the confidence and skills required for effective oversight. Delivered through HLTH Training, these sessions are CPD-accredited and highly practical.

Topics include:

  1. Understanding the CQC Well-Led framework and governance expectations.
  2. Clarifying the difference between assurance, reassurance, and oversight.
  3. Evaluating evidence quality and identifying data gaps.
  4. Interpreting trends and variance in dashboards.
  5. Applying constructive challenge to reports and presenters.
  6. Escalation, delegation, and accountability within governance systems.

We use real scenarios, anonymised data sets, and Board-specific case studies so that learning immediately applies to your context. Each programme concludes with a review session that identifies next steps for embedding assurance culture across your leadership group.

Aligning with system-level expectations

Integrated Care Boards are increasingly focusing on how providers demonstrate assurance across system priorities such as population health, workforce wellbeing, and partnership effectiveness. HLTH Group helps you ensure your assurance arrangements meet these wider expectations.

Our team supports you to:

  1. Map your internal assurance indicators against ICB outcomes.
  2. Build evidence portfolios that show system contribution.
  3. Integrate ICB metrics into your Board Assurance Framework.
  4. Prepare for ICB or NHS England assurance reviews with documentation that demonstrates readiness and alignment.

This positions your organisation as a mature and trusted partner within your local system, capable of demonstrating robust internal control and outward accountability.

From data to action

HLTH Group’s practical approach ensures assurance leads to improvement rather than paperwork. Once your systems and frameworks are in place, we help you develop Board Assurance Products (BAPs) – concise, high-value reports that show exactly how your organisation is performing against key objectives.

These might include:

  1. Trend analyses of incident data linked to improvement actions.
  2. Workforce performance reports aligned with equality and inclusion metrics.
  3. Quality scorecards linked directly to patient experience feedback.
  4. Financial control summaries integrated with risk performance data.

Each BAP is designed to promote discussion, highlight learning, and drive decision-making.

Ongoing partnership and review:

Board assurance is not static. HLTH Group continues to work with clients through periodic reviews, dashboard refinements, and leadership coaching. We ensure frameworks stay current with evolving CQC and NHS requirements.

Through this partnership model, you gain not only the tools to manage assurance but also the expertise to sustain it.

The outcome

Working with HLTH Group provides Boards with:

  1. A clear, functioning Board Assurance Framework aligned to strategy and risk.
  2. Live dashboards that show performance in real time.
  3. Board members equipped to interpret data and provide effective challenge.
  4. Assurance processes that meet both CQC and ICB expectations.
  5. A culture of openness, accountability, and continuous improvement.

When Boards have intelligent information, they make confident decisions. HLTH Group’s team ensures that assurance is no longer a burden but a driver of governance excellence, performance, and trust.