At HLTH Group, we understand the seriousness, urgency, and long-term implications of receiving a Notice of Proposal, Warning Notice, or Enforcement Action from the Care Quality Commission (CQC). These formal notices can put your registration, reputation, and business continuity at risk. That’s why we provide specialist, hands-on support for CQC-regulated providers navigating the enforcement process.
Our expert team includes former CQC inspectors, Registered Managers, compliance consultants, GPs, Clinical Nurse Leads, and advisors who have extensive experience in managing complex regulatory challenges. Whether you’ve received a Notice of Proposal to cancel registration, a Warning Notice relating to Regulation 17 (Good Governance), or another form of CQC Enforcement Action, we work with you to understand the root causes, implement immediate remedial action, and develop a long-term compliance improvement plan.
✅ Drafting high-quality formal representations to challenge CQC decisions
✅ Designing and implementing long-term compliance improvement plans
✅ Delivering urgent on-site audits to identify risk and non-compliance
✅ Preparing services for engagement under the Single Assessment Framework
✅ Preventing escalation by demonstrating credible and sustained progress
Discover how our services can support you – watch our video to learn more.
Specialist, Provider-Led Support For CQC Enforcement And Urgent Regulatory Action
At HLTH Group, we provide bespoke, end-to-end support for providers facing CQC Notices and Enforcement Action. Our tailored approach combines on-site intervention with remote consultancy to deliver responsive, effective solutions that address both immediate risks and long-term compliance goals.
We understand that every service and regulatory challenge is different. That’s why we adapt our support to your unique circumstances—whether you’re responding to a Warning Notice for Regulation 17 (Good Governance), a Notice of Proposal to cancel your registration, or any other form of CQC Enforcement Action. Working across Adult Social Care, Primary and Acute Care, Independent Healthcare, and NHS settings, our specialist team of former CQC inspectors, Registered Managers, compliance experts, and clinicians brings a wealth of regulatory and operational experience to every engagement.
We begin by undertaking a comprehensive review of your service and enforcement concerns—often through targeted on-site audits or mock CQC inspections. From there, we help you identify the root causes of non-compliance, develop robust action plans, and implement immediate and sustained improvements. This includes preparing written representations, coaching leadership teams, delivering staff training, and supporting engagement with the CQC.
✅ Conducting mock CQC inspections tailored to your service type
✅ Building actionable recovery plans in response to specific Notices
✅ Coaching leadership teams to demonstrate accountable governance
✅ Delivering responsive on-site and remote consultancy packages
✅ Aligning service improvement with sector-specific regulatory priorities
Interim and Crisis Management Support
We recognise that receiving a CQC Notice of Proposal, Warning Notice, or any form of Enforcement Action often reflects deeper operational and leadership challenges. In these moments, swift and decisive intervention is essential to safeguard your service and begin the journey toward recovery. At HLTH Group, we offer a robust Interim and Crisis Management service—placing highly experienced Interim Registered Managers or designing a bespoke scope of crisis support tailored to your service’s specific needs, risk profile, and regulatory context.
Our network includes former CQC inspectors, Registered Managers, Clinical Leads, and governance specialists who can be deployed rapidly to stabilise services, manage ongoing enforcement response, and restore day-to-day leadership where it may be lacking. Whether you require short-term cover for a Registered Manager under investigation, leadership through a Notice of Proposal process, or a complete crisis recovery plan, we work in close partnership with you to ensure the right level of support is in place.
We don’t offer off-the-shelf solutions—every intervention is built around your service’s regulatory challenges, culture, and the expectations of the Care Quality Commission.
✅ Deploying experienced Interim Registered Managers with regulatory expertise
✅ Providing leadership during periods of suspension, absence, or investigation
✅ Restoring compliance culture through mentoring and on-site oversight
✅ Designing service-specific crisis intervention and recovery strategies
✅ Supporting providers through time-critical CQC inspection windows
Our CQC Notices and Enforcement Action Support Services Include
On-Site Expertise:
Our experienced team is available to join you on-site, providing hands-on support and guidance tailored to your organisation’s specific needs.
Action Plan Development:
We help you create effective action plans to address compliance issues and rectify areas of concern.
Ongoing Compliance Assistance:
Our remote assistance ensures that your organisation maintains compliance in a sustainable and cost-effective manner.
Access to Resources:
We offer a wide range of resources and expertise to support your organisation’s compliance journey.
Training and Coaching:
We provide training and coaching to help your staff develop the necessary skills and knowledge to uphold compliance standards.
Partnering with CQC-specialist solicitors for Legal Support
In most cases, responding to CQC Notices or Enforcement Action is best approached initially through a robust compliance lens—addressing the underlying issues raised by the Care Quality Commission before escalating to legal representation. At HLTH Group, our expert team works closely with providers to stabilise services, rectify breaches, and demonstrate meaningful progress through clear action planning and regulatory engagement. However, where legal input becomes necessary—such as when facing a Notice of Proposal to cancel registration or potential criminal enforcement—we work in partnership with leading CQC-specialist solicitors to ensure a coordinated and strategic response.
Our legal partners are highly experienced in defending healthcare providers against complex CQC enforcement action. They have a strong national track record in challenging Notices of Proposal and Warning Notices, preparing compelling written representations, advising on employment law risks (including Registered Manager suspensions), and securing appropriate outcomes through negotiation or appeal. Whether you’re seeking to overturn a regulatory decision or require advice on the legal implications of CQC actions, we ensure seamless collaboration between compliance and legal teams for the best possible result.
✅ Preparation of detailed written representations in response to CQC Notices by CQC-specialist legal partners
✅ Employment law guidance for providers managing regulatory staffing concerns
✅ Legal defence strategy for Notices of Proposal, Warning Notices, and appeals
Contact HLTH Group for CQC Notices and Enforcement Action Support
If your healthcare organisation is facing a Notice of Proposal or Enforcement Action from the CQC, don’t navigate it alone. Contact HLTH Group today to learn more about our services and how our team, along with our CQC-specialist solicitors, can assist you. We are committed to working with you to overcome Notices of Proposal, Enforcement Action, and ensure your organisation’s compliance and future success in the healthcare industry. Trust in HLTH Group and CQC-specialist solicitors for comprehensive CQC Notices and Enforcement Action support. Contact us now to take the first step towards compliance success.