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Crisis Management Turnaround

  We can support with Crisis Management Turnaround.

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What Is Crisis Management Turnaround?

CQC Crisis Turnaround is the improvement of a service for organisations that have run into problems, resulting in an inadequate CQC rating or CQC enforcement action. These problems need to be resolved quickly and effectively so the company can continue to run and provide care for any patients currently under their care.

If the CQC are taking enforcement action against you, we offer support with Civil Action such as Notices of Proposal (NOPs) and Notices of Decisions (NODs), alongside Warning Notices. This can include suspensions or restrictions being placed on services you provide, or an expectation to take urgent improvement action.

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Enforcement Action Support

We can offer you a proactive support package, tailormade to your individual circumstances.

Our team of experts carry out a full compliance assessment of your current situation and support you to improve your service and demonstrate compliance. Their team of health and social care experts understand every service and situation is different, and work with you to create a bespoke plan that meets your current needs.

We will work with your interim manager to ensure that all changes and compliancy actions are being applied in the day-to-day management of your organisation.

Our clinically led team at HLTH Group bring a wealth of industry insight and experience to the recruitment process, so you can trust our interim management support to be extremely high-quality and informed.

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Legal Services

Legal Services

We can provide legal services from a leading national law firm as well as the ability to collaborate, we know sometimes having an interim manager alone may not be enough.

We aim to exceed both the requirements of our clients and the aspirations of our candidates, this is why we strive to help our customers in whatever way possible, always looking for ways to go above and beyond.

Crisis management turnaround is needed if a company has been given a low CQC rating and has experienced subsequent action because of this. The CQC have the right to inspect healthcare services and enforce action if the services do not meet their standards of care.

After giving out a bad rating, the CQC give companies time to try and improve the services they provide to patients. This window of time is often just enough for a crisis management turnaround team to act and resolve the big problems that caused the healthcare company to receive a low CQC rating.

Legal Support

We also work closely with Brabners – a leading national law firm specialising in CQC enforcement action. This means we can additionally support with any legal requirements you have with regards to the Care Quality Commission.


We understand an interim manager alone may not be enough to help your provider improve or implement change at the most trying times. Which is why, through the triangulation of our specialised professional teams, we can offer an entire suite of proactive support for any healthcare provider when they need it the most.

What makes us different?

HLTH Group, our pool of Interim Candidate Specialists have vast experience in high-pressure environments and are dedicated to helping and supporting providers through any situation.

If you require a Registered Manager urgently and don’t want to wait the three-month notice period most candidates have, we can provide you with a suitably experienced, immediately available Interim Registered Manager, who will oversee the day-to-day operations of your care provider for the short period it takes for us to find you a permanent manager.

We also work collaboratively with industry-leading experts at CQC Compliance and Brabners Solicitors to ensure you have a full Interim and Enforcement Support during your time of need. Through our collaboration we can offer a bespoke, creative and comprehensive service package every time, as soon as you need it.

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