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Accident and Incident Reporting

We understand that accidents and incidents can occur despite your best efforts to prevent them. It is crucial to have the right processes in place to minimise their likelihood, report them appropriately when necessary, and take preventive measures to avoid recurrence. As experts in Health & Safety, we are here to guide you every step of the way.

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  Healthcare HR & CQC Compliance Solutions – Learn more about us by clicking here.

Our Health & Safety Consultancy Services

We work closely with healthcare providers to create safe working practices tailored to their unique needs. Our team of Health & Safety consultants will ensure that you understand when incidents require escalation and why. We will also show you how to legally report incidents and implement measures to prevent similar occurrences in the future. In the event of a serious incident, our support extends throughout the entire process to help you manage the situation effectively.

  Healthcare HR & CQC Compliance Solutions – Learn more about us by clicking here.

Benefits of Partnering with HLTH Group:

Expert Guidance: Our consultants are well-versed in the healthcare industry and specialise in supporting CQC-regulated providers. We understand the complexities of the healthcare environment and are equipped to provide you with the best advice.

Accessible Resources: HLTH Group offers an extensive library of online training courses, providing your staff with continuous learning opportunities on Health & Safety best practices. Our industry-leading consultants are available round-the-clock to provide guidance and support.

HLTH Manage: Our online management platform, HLTH Manage, allows you to easily log incidents, access risk assessment templates, and maintain essential Health & Safety documentation.

  Healthcare HR & CQC Compliance Solutions – Learn more about us by clicking here.

Understanding RIDDOR Reporting

The Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) outlines seven reportable categories, including deaths, specified injuries, injuries of over seven consecutive days, work-related diseases, dangerous occurrences, and gas incidents. It is essential to know when and what incidents should be reported to the Health and Safety Executive (HSE).

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Responsibility for Reporting

The responsibility for reporting an accident on-site lies with the employer. Usually, the site manager or the most senior person present is responsible for reporting the incident both internally and to the HSE. This information should be clearly outlined in your organisation’s Health & Safety policy.

Consequences of Non-Reporting

Failure to report injuries that occur in the workplace can result in legal action and potential prosecution. It is a legal obligation for employers to report incidents and accidents promptly.

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HLTH Group’s Recommendations:

We encourage logging all incidents and accidents, even those that are not reportable under RIDDOR, preferably in our HLTH Manage Software. This practice serves several important purposes, such as preventing similar incidents, providing an audit trail for potential claims, and having supporting documents for inspections by enforcing authorities.

Legal Obligations and Preventive Measures:

Your legal obligations regarding accident reporting are governed by the Management of Health and Safety at Work (MHSW) Regulations 1999 and RIDDOR 2013. The MHSW Regulations cover all stages required to prevent incidents and accidents in the workplace, including risk assessments, method statements, Health & Safety handbooks, relevant training for employees, provision of Personal Protective Equipment (PPE), and maintenance of equipment and machinery.


At HLTH Group, we take pride in delivering comprehensive business-critical support to healthcare providers, ensuring they are well-prepared to handle accident and incident reporting in a compliant and efficient manner. Partner with us to create a safer and future-ready healthcare environment for your organisation. To learn more about our Health & Safety support, please fill in the form, and our experts will be in touch with you promptly.

Board of Directors

Greg Bamber
Chief Executive
Greg joined the organisation as Chief Executive after a long and successful period as founder and CEO of CQC Compliance Limited, which was acquired by WorkNest/Marlowe PLC in the summer of 2021. Following a successful handover period, Greg has taken up the position as CEO of the HLTH Group, while maintaining a close working relationship with CQC Compliance. With more than 15 years' experience operating in the healthcare sector, Greg has a fundamental understanding of how to support healthcare providers in the UK, he is dedicated to ensuring that the HLTH Group provides both an expert-led and a tech-enabled approach to the delivery of business-critical healthcare compliance solutions.
Matt Hibberd
Managing Director
Matt has over 25 years of extensive experience in the Health and Social Care sector. Prior to joining the HLTH Group, Matt notably served as a Regional Director and CQC Nominated Individual for All Care, one of the UK’s largest domiciliary care providers, overseeing the delivery of 16000 hours of care a week. His expertise extends to fostering growth strategies, ensuring compliance, and delivering successful acquisitions and tenders. Matt's understanding of the healthcare sector's challenges and his ability to support clients in navigating compliance and achieving commercial development make him an invaluable asset to HLTH Group’s partners and clients.
Dr Atif Ghaffar
Medical Director
Dr Atif Ghaffar is the Medical Director of the HLTH Group and supports our clients with his decades of experience in the healthcare sector. He has experience working within the NHS and as a private GP, covering all aspects of primary and acute care. As a GP Principal for 16 years and an experienced CQC Lead – Dr Ghaffar provides invaluable support and guidance particularly to our clients looking to start bespoke GP services. As the former Medical Director at CQC Compliance Limited, Dr Ghaffar understands the fundamental importance of healthcare compliance and the need for primary and acute organisations to be forward-thinking in ensuring they are CQC-ready.
Tony Carlin
Head of Compliance & Training
Tony is a Registered Nurse, specialising in mental health, and has worked in forensic and secure mental health services across a variety of settings. Teaching and training have always been incredibly important to Tony, and for many years he has delivered training courses in small and large settings focused on compliance, the CQC, and specialist areas of health and social care. Tony also has experience in adult social care, in which he worked at all levels including Registered Manager. His range of experience has developed his specialist insight into how to remain compliant and succeed in line with the legislation and evolving framework of the regulator in a variety of settings.
Jayne Downey
Non-Executive Director
Jayne joined the HLTH Group as our Non-Executive Clinical Director, following a successful period as a Director at CQC Compliance Limited. Jayne works with our clients to ensure long-term improvement in their compliance. Alongside her work with the HLTH Group, Jayne has worked as the Director of Governance and Corporate Nursing and until recently was the nominated individual for the Salford Royal NHS Foundation Trust – an ‘Outstanding’ hospital trust.
Will Rosebury
Marketing Director
As Marketing Director of the HLTH Group, Will leads the organisation in relation to brand communications and strategy, sales and marketing, and oversees the operational performance of the HLTH Group. A former director at CQC Compliance Limited, Will joined the HLTH Group with the simple idea to provide forward-thinking compliance solutions directly to healthcare providers across the UK. With the UK healthcare in a state of significant flux and evolution, Will is dedicated to ensuring that the HLTH Group helps healthcare providers navigate these changes in the years ahead.
Sophie Cross
HR Director
Sophie is our Head of HR and has worked in HR for over 10 years, working in the charitable and social care sector as well as more recent experience within local authority. With broad experience in the day to day of HR management ensuring successful and compliant employment, as well as supporting companies with complex employee relations cases which included successful communication with Union and ACAS representatives, she is able to offer advice and guidance to ensure pragmatic and fair outcomes for employers and employees alike. Working collaboratively with operations within the care sector for the majority of her career she understands the challenges the care environment brings and is able to bring an extra dynamic to delivery.
Marc Hulligan
Finance Director
With a career spanning over two decades in the field of finance, Marc brings a wealth of experience and expertise to his role as Finance Director. His journey began as a qualified accountant, honing his skills at HMRC, Grant Thornton, and Moore and Smalley, before becoming an integral part of the HLTH Group team in May 2023. As the head of our finance and accounts department, Marc plays a pivotal role in safeguarding the confidentiality of client information, remaining vigilant and compliant with GDPR and all official finance regulations.