Welcome to the HLTH Group
Join Jane Bryan, Chief Operating Officer of The HLTH Group, as she introduces our commitment to healthcare excellence and CQC compliance. In this video, Jane explains how The HLTH Group is dedicated to helping healthcare providers not only meet but exceed CQC requirements.
Whether you’re a new provider preparing for a CQC inspection or facing challenges with the regulator, the HLTH Group offers tailored solutions to ensure exceptional care delivery. Discover how we can support your organization in delivering the highest standards of care. Let’s embark on this journey together!
Episode 1: “Fixing the NHS Means Fixing Social Care” | HLTH Chat Podcast
Join our hosts Dr Atif Ghaffar (Medical Director) and Tony Carlin (Director of Training) as we discuss the issues that matter most to fellow healthcare professionals across the health and social care sector.
We look at the impact of the General Election, the nuances around the requirements for CQC registration, the current regulatory climate and the upcoming Government review of the Care Quality Commission.
If you’d like to get in touch, you can reach our London office at 0208 090 5346, our Edinburgh office at 0131 202 8056, or our Manchester office at 0161 241 3163. Alternatively, you can email us at hello@hlth-group.com
A day in the life with Molly and Sophie
Join Sophie, Head of HR, and Molly, Clinical Compliance Director, in this day-in-the-life video as they navigate through their responsibilities at a private GP service.
In this video, Sophie and Molly take viewers behind the scenes as they conduct compliance assessments and offer support to ensure the clinic meets regulatory standards set by the CQC. From examining audit calendars to reviewing staff files.
Through a combination of on-site visits and remote assistance, Sophie and Molly provide comprehensive support to our client, paving the way for potential expansion beyond Manchester. Follow along as they share their insights and offer a glimpse into the intricate world of healthcare compliance.
Environmental Sustainability
In this video, Simon Buxton, our Compliance Director, dives into the importance of environmental sustainability for care organisations.
With the new CQC standards placing a strong emphasis on Eco-friendly practices, care businesses need to take action. This video explores how to reduce your carbon footprint, implement recycling initiatives, conserve energy, and ensure your suppliers are environmentally responsible.
By prioritising these aspects, you can avoid a potential drop in your CQC inspection rating. Watch now to learn actionable tips for making your care business more sustainable!
Manager’s Daily Walkabout
In this video, Tony delves into the importance of quality assurance tools and audits in the healthcare sector. Specifically, Tony highlights the critical role of the “Manager’s Daily Walkabout,” a form of observation that is invaluable for ensuring high standards in social care.
By regularly observing practices, engaging with staff and clients, and assessing the environment, leaders can gather essential evidence to demonstrate compliance and excellence under the CQC Single Assessment Framework. Watch to learn how this hands-on approach can elevate your service’s quality and visibility.
Facility Inspection at Birmingham College – Ensuring Safety and Compliance
Join us as Sophie, Head of HR, and Molly, Clinical Compliance Director at Health Group, conduct a thorough inspection of a college in Birmingham to ensure it meets the highest standards of safety and compliance for patients.
In this video, Sophie and Molly assess various aspects of the facility, identifying areas for improvement and acknowledging the progress made since their last visit. Key issues such as patient confidentiality at the reception and medication management practices are highlighted, along with practical solutions to address these concerns.
Staff Wellbeing
Join Sophie, Head of HR at the HLTH Group, as we delve into the crucial topic of CQC regulations and the impact on staff well-being in our latest discussion. Sophie emphasizes the importance of ensuring adequate staffing levels, providing opportunities for training and development, and offering robust support for well being and mental health.
At the HLTH Group, we believe in embracing this thought process to cultivate a positive working culture that ultimately enhances the quality of care delivered. We understand that a happier and healthier staff team leads to improved outcomes in health and social care settings. Discover how the HLTH Group can assist you in implementing these regulations within your workplace. Whether it’s developing tailored training programs, implementing well-being initiatives, or fostering a supportive environment, we’re here to support you every step of the way.
Duty of Candour
Join Molly as she navigates through the intricacies of this pivotal healthcare legislation, shedding light on its importance in fostering transparency and honesty in patient care. Regulation 20 mandates healthcare providers to uphold a standard of openness and sincerity, particularly in the face of patient safety incidents.
Discover the core principles of Regulation 20, as Molly emphasizes the necessity to promptly inform patients or their representatives about incidents, extend sincere apologies, and conduct thorough investigations. Learn about the vital role of providing support to patients and their families, ensuring access to necessary medical assistance and counseling.
Training with the HLTH Group | Insights from Fiona McEvoy and Rebecca Denton Smith
Welcome to our latest interview with Fiona McEvoy, Associate Director of Nursing for Effectiveness and Clinical Standards, and Rebecca Denton Smith, Associate Director of Nursing and Clinical Safety at North Tees and Hartlepool NHS Foundation Trust.
Gain invaluable insights into how healthcare providers are adapting and moving forward with this transformative change and how North Tees and Hartlepool NHS Foundation Trust is embracing the challenge by ensuring their leaders are well-equipped and aligned with regulatory standards. Learn firsthand about the emphasis on providing evidence-backed services, rooted in patient-centric care, and how this shift is impacting decision-making at all levels of the organization.
Dr Steve Coogan | My GP Clinic Interview
In this insightful discussion, we explore the significance of regulation nine and its impact on patient care delivery. Person-centred care goes beyond mere compliance; it’s a philosophy that prioritizes individual needs, preferences, and values in healthcare decision-making.
We discuss the core principles of person-centred care, including autonomy, dignity, and respect for patient preferences. Discover how involving patients in their care decisions, considering holistic well-being, and providing seamless coordination across healthcare settings lead to improved patient satisfaction and better health outcomes.
Understanding Person-centred Care: Regulation 9
Discover how My GP Clinic’s partnership with the HLTH Group has revolutionised their approach to compliance. Dr Coogan shares how the HLTH Group’s proactive support, regular auditing, and reliable guidance have empowered My GP Clinic to stay ahead of the regulatory curve.
In this insightful conversation, Dr Coogan highlights the significance of compliance and the proactive measures taken by My GP Clinic to ensure adherence to regulatory standards. From their initial steps in adopting the single assessment framework to the ongoing quarterly sessions for new employee, Dr Coogan provides valuable insights into the journey towards compliance excellence.
We hope you find our videos informative. If you’d like to stay up to date with The Health Group, you can follow us on Facebook, Instagram, LinkedIn, and YouTube.
Additionally, keep an eye out for our upcoming podcast, where we will delve deeper into the latest trends and best practices in healthcare compliance.
Should you have any questions or wish to discuss how we can support your organization, please don’t hesitate to get in touch with us. Your success in providing high-quality care is our priority, and we are here to assist you every step of the way.”