Doriann Bailey is a highly experienced Healthcare Director with a distinguished career spanning over 30 years in both the NHS and the private sector. Throughout her career, Doriann has held various senior roles, specializing in quality, governance, and transformation. Her expertise extends to working in mental health and contributing to the success of start-up businesses.

As a Registered General Nurse with an active NMC Pin, Doriann has dedicated more than a decade to serving as a Specialist Advisor with the CQC. In this capacity, she plays a key role in overseeing the governance aspects of inspections. Doriann is also well-versed in the new CQC Single Assessment Framework and has delivered training on this topic.

Doriann is deeply committed to ensuring the delivery of high-quality care to clients and service users. She believes that governance and quality should be the golden threads woven through every aspect of care delivery. With a proven track record in driving clinical quality, commissioning services, and fostering effective collaboration with stakeholders, Doriann consistently raises the bar for care standards.

In addition to her leadership roles, Doriann is a dedicated mentor, passionate about supporting and developing others. She has extensive experience in training staff, ensuring they are equipped with the knowledge and skills necessary to excel in their roles.

Doriann’s experience also includes serving as a Nominated Individual within a private mental health organization, where she successfully led both sites to achieve a good CQC rating during her tenure.

Doriann holds a BSc in Nursing Practice and an MSc in Healthcare Management, further solidifying her expertise and commitment to the field.

Cheryl Ramsay is a highly experienced Barrister, called to the Independent Bar of England & Wales in 1997. With over two decades of experience as a Senior Transformation & Turnaround Lawyer and Executive Director, Cheryl has supported a wide range of organizations, including NHS Trusts, local authorities, and central government departments. Her expertise spans Care Quality Commission (CQC) compliance, litigation, and corporate governance, with a proven track record in enhancing performance and service delivery. Cheryl’s strategic approach and leadership skills have driven successful transformations in complex environments, resulting in improved CQC ratings, effective risk management frameworks, and the development of high-performing teams. Her extensive qualifications include an LLB (Hons) in Law and an M.A. in Criminal Justice.

Dr Atif Ghaffar is the Medical Director of the HLTH Group and supports our clients with his decades of experience in the healthcare sector. He has experience working within the NHS and as a private GP, covering all aspects of primary and acute care. As a GP Principal for 16 years and an experienced CQC Lead – Dr Ghaffar provides invaluable support and guidance particularly to our clients looking to start bespoke GP services. As the former Medical Director at CQC Compliance Limited, Dr Ghaffar understands the fundamental importance of healthcare compliance and the need for primary and acute organisations to be forward-thinking in ensuring they are CQC-ready.