CQC Compliance. HR. Software – We Are HLTH Group.
CQC Compliance Support
HLTH Group is the UK’s leading provider of healthcare compliance solutions, leading in business-critical areas such as CQC & HR Software, CQC On-Site Support, New CQC Provider Support, CQC Training, HR, Health & Safety and CQC Compliance services.
Healthcare HR & CQC Compliance Solutions – Learn more about us by clicking here.
CQC Compliance Support
We provide industry-leading, innovative, and multi-functional healthcare compliance services in order to support healthcare providers in tackling their current and future challenges. Our collective experience within the sector ensures that we deliver an industry-leading suite of business-critical healthcare compliance solutions for all CQC-regulated providers.
Are you seeking support with a CQC-related issue or process? Contact our team today and you’ll speak to a highly-experienced, highly-qualified CQC expert within seconds.
Are you looking for an effective and efficient CQC solution delivered by former CQC inspectors, clinicians and healthcare professionals? Speak with our team today and we’ll ensure we begin your support or are on-site with you within 24 hours.
Support for New and Existing CQC-Regulated Providers
Starting a new healthcare service can be challenging, and navigating the intricacies of CQC registration and compliance can seem overwhelming.
Whether you are a new or an existing CQC-regulated provider, our team of experienced CQC consultants are here to guide you through the entire CQC journey, providing dedicated support at every step. We work with a number of industry-partners to offer a number of services based around our CQC software system, which include CQC training, CQC compliance support, healthcare HR and recruitment, and wider CQC consultancy.
HLTH Manage Software
Our HR & CQC Compliance software is the leading system in achieving ‘Outstanding’ CQC compliance, providing an all-in-one tool to manage your CQC documents, CQC policies and procedures, HR, staff, e-learning, governance, and more. It is expertly positioned to prepare you for inspection under the CQC’s New Single Assessment Framework, developing ahead of the New Strategy launch to ensure you succeed. If you are navigating the CQC registration process, looking for CQC training, a CQC toolkit, or are looking to future-proof your healthcare provider, then the HLTH Manage system can transform your organisation. HLTH Manage is designed by CQC experts, former CQC inspectors, healthcare HR professionals and clinicians to provide a future-safe platform that will prepare you for your next CQC inspection.
CQC Registration Dashboard:
Our HLTH Manage software includes a ‘CQC Registration’ dashboard containing expertly produced templates and interactive walkthroughs. These documents include examples of successful application forms and guidance on successfully completing the process. In addition, we can refer your CQC Registration to our CQC-specialist solicitor partners, who can provide hands-on support and legal guidance throughout the process.
E-Learning and CQC Toolkit
With our CPD-accredited Health and Social Care E-Learning, you can empower your staff with the knowledge and skills required to excel in their roles. Our Care Certificate training covers the mandatory training which is essential for your team. In addition, within HLTH Manage we provide a comprehensive CQC Toolkit, containing essential Audit Tools, CQC Documentation and care templates.
Policies and Procedures
HLTH Manage includes a dedicated dashboard for your providers’ CQC documentation including Policies and Procedures. This allows your team to efficiently manage and develop your CQC policies and procedures, with this process made simple with our centralised dashboard, ensuring alignment with CQC standards and staff understanding.
HR Dashboard and Toolkit
Simplify personnel management and ensure staff compliance with our user-friendly, state-of-the-art HR dashboard. Within HLTH Manage, you will be able to manage staff leave, sickness, shift and rota planning, expenses and more securely and confidentially. You’ll also have access to our HR Toolkit, containing useful documents and templates.
CQC Compliance Evidencing
With HLTH Manage, gathering evidence for CQC compliance becomes effortless. Document, organise, and present evidence across Safeguarding, CQC Notifications and the Key Lines of Enquiry (KLOEs) to efficiently ensure a successful CQC inspection process. We’ve completely overhauled our CQC Tools and Dashboards to ensure they are ready for the new CQC Single Assessment Framework.
On-Site and Remote CQC Consultancy
While we are incredibly proud of our state-of-the-art HLTH Manage CQC Compliance System, we understand that some aspects of your CQC Compliance will require a more hands-on approach. That’s why we have an internal team of former CQC inspectors, CQC advisors and healthcare professionals ready to support you with a myriad of healthcare compliance solutions.
In the ever-changing landscape of healthcare, compliance never stands still. It evolves, and providers must stay updated on changes in the CQC framework and wider regulatory changes. As technology advances and the healthcare sector evolves, tools like HLTH Manage offer a Compliance and HR hub for new and existing CQC-regulated providers. HLTH Manage and the HLTH Group team support CQC-registered providers, managers, and staff alike in maintaining the integrity of health and social care services.
If you are looking for CQC guidance, then our team of CQC experts are available 24/7 to provide hands-on support. Whether you are looking for guidance on the CQC inspection process, training for your CQC Registered Manager, a CQC Audit, Interim or Crisis CQC Support, or a place to store your Compliance Evidence & CQC Policies and Procedures, then we are here to help.
Expert CQC Training
HLTH Group provides expert-led CQC training, empowering your team with the knowledge and skills needed to succeed in their next CQC inspection. Our training covers various aspects, including conducting internal Mock CQC Inspections, embracing the New CQC Framework, and understanding ‘Well Led’ principles for effective leadership.
On-Site Compliance Support
Our team of former CQC inspectors are ready to be utilised by your healthcare provider in delivering in-person compliance support and consultancy, ensuring that your organisation is CQC-ready and prepared for upcoming inspections. We can deliver on-site training to your team, conduct reviews of documentation and processes and provide detailed feedback to ensure you are ready for any interactions with the CQC.
Interim and Crisis Management
As a team of exceptional and experienced healthcare professionals, we possess a wealth of expertise in Interim & Crisis Management, offering support during challenging periods for your healthcare provider. We deliver Interim and Crisis Management to hundreds of providers who are undergoing a period of transition, and we ensure that we place pre-qualified, expert Interim Managers, enabling you to reassure the CQC, relatives, and service users that you are on the path to stability, improvement and success.
HR and Health & Safety Solutions
We have a dedicated HR and Health & Safety team, who are on-hand to support your healthcare provider with these business-critical services. We can deliver Health & Safety Audits tailored for CQC-regulated providers, as well as complimentary, expert HR solutions on either a project or retainer basis.
CQC Enforcement Action and Crisis Support
CQC Crisis Turnaround is the improvement of a service for organisations that have run into problems, resulting in an inadequate CQC rating or CQC enforcement action. These problems need to be resolved quickly and effectively so the company can continue to run and provide care for any patients currently under their care. We offer leading crisis management turnaround support for organisations nationwide.
The HLTH Group is the compliance home for healthcare providers who are regulated by the CQC
We offer a comprehensive suite of CQC solutions, designed to ensure that CQC-regulated providers are supported from the start of their journey. Our clinically led team provide support in all areas such as CQC software, executive recruitment, HR support, nationwide CQC training events, as well as with additional compliance solutions. Contact us today to explore how our comprehensive CQC Compliance Support can transform your healthcare provider.
Navigating the complex landscape of healthcare compliance is essential for any provider aiming to meet the rigorous standards set by regulatory bodies. The CQC registration process, an essential for healthcare providers, demands a meticulous approach to ensure adherence to fundamental standards. From CQC policies and procedures, to CQC compliance evidence, every detail must align with CQC guidance to achieve ‘outstanding’ results. A comprehensive CQC compliance checklist is invaluable in maintaining the highest standards in health and social care.
The well-led aspect of CQC is pivotal, emphasising the importance of robust management and governance. This extends to the CQC registered manager, who must meet specific requirements and demonstrate expertise in healthcare compliance. The New Single Assessment Framework plays a crucial role in the CQC inspection process, facilitating a holistic evaluation of all CQC-regulated services. Whether you’re in domiciliary care, GP practice, nursing home, private clinic, ambulance service or any other CQC-regulated provider, your policies and procedures must reflect the latest legislative updates.
The HLTH Group.
Our Companies & Services.
We have a suite of healthcare HR and compliance services delivered through our multi-faceted departments, each of which provide industry-leading compliance services for CQC-regulated providers. Find out more about them below.
At HLTH HR we provide purpose-built HR software and expert support to healthcare providers nationwide, ensuring they successfully optimise their management of staff and HR processes. HLTH HR provides the expert support you need to remain legally compliant with your obligations as an employer. Supported by our HLTH Manage software system, you can manage your staff more easily, and improve employee satisfaction and wellbeing.
We specialise in finding highly skilled, compliant professionals for a wide range of roles within Healthcare, Adult Social Care, and Medical Services. We believe the success of healthcare services begins with their staff, and at HLTH Resourcing we are industry-leading experts in interim management and permanent healthcare recruitment. Learn more by clicking below.
HLTH Manage is the UK’s leading CQC Compliance Software. The system is an innovative software solution that ensures providers are one step ahead of CQC requirements via our state-of-the-art system and the support provided by a team of compliance experts – ensuring that we offer holistic, tech-enabled solutions. Learn more by clicking below.
Board of Directors
Greg Bamber
Chief Executive
Greg joined the organisation as Chief Executive after a long and successful period as founder and CEO of CQC Compliance Limited, which was acquired by WorkNest/Marlowe PLC in the summer of 2021. Following a successful handover period, Greg has taken up the position as CEO of the HLTH Group, while maintaining a close working relationship with CQC Compliance. With more than 15 years' experience operating in the healthcare sector, Greg has a fundamental understanding of how to support healthcare providers in the UK, he is dedicated to ensuring that the HLTH Group provides both an expert-led and a tech-enabled approach to the delivery of business-critical healthcare compliance solutions.
Matt Hibberd
Managing Director
Matt has over 25 years of extensive experience in the Health and Social Care sector. Prior to joining the HLTH Group, Matt notably served as a Regional Director and CQC Nominated Individual for All Care, one of the UK’s largest domiciliary care providers, overseeing the delivery of 16000 hours of care a week. His expertise extends to fostering growth strategies, ensuring compliance, and delivering successful acquisitions and tenders. Matt's understanding of the healthcare sector's challenges and his ability to support clients in navigating compliance and achieving commercial development make him an invaluable asset to HLTH Group’s partners and clients.
Dr Atif Ghaffar
Medical Director
Dr Atif Ghaffar is the Medical Director of the HLTH Group and supports our clients with his decades of experience in the healthcare sector. He has experience working within the NHS and as a private GP, covering all aspects of primary and acute care. As a GP Principal for 16 years and an experienced CQC Lead – Dr Ghaffar provides invaluable support and guidance particularly to our clients looking to start bespoke GP services. As the former Medical Director at CQC Compliance Limited, Dr Ghaffar understands the fundamental importance of healthcare compliance and the need for primary and acute organisations to be forward-thinking in ensuring they are CQC-ready.
Tony Carlin
Head of Compliance & Training
Tony is a Registered Nurse, specialising in mental health, and has worked in forensic and secure mental health services across a variety of settings. Teaching and training have always been incredibly important to Tony, and for many years he has delivered training courses in small and large settings focused on compliance, the CQC, and specialist areas of health and social care. Tony also has experience in adult social care, in which he worked at all levels including Registered Manager. His range of experience has developed his specialist insight into how to remain compliant and succeed in line with the legislation and evolving framework of the regulator in a variety of settings.
Jayne Downey
Non-Executive Director
Jayne joined the HLTH Group as our Non-Executive Clinical Director, following a successful period as a Director at CQC Compliance Limited. Jayne works with our clients to ensure long-term improvement in their compliance. Alongside her work with the HLTH Group, Jayne has worked as the Director of Governance and Corporate Nursing and until recently was the nominated individual for the Salford Royal NHS Foundation Trust – an ‘Outstanding’ hospital trust.
Will Rosebury
Marketing Director
As Marketing Director of the HLTH Group, Will leads the organisation in relation to brand communications and strategy, sales and marketing, and oversees the operational performance of the HLTH Group. A former director at CQC Compliance Limited, Will joined the HLTH Group with the simple idea to provide forward-thinking compliance solutions directly to healthcare providers across the UK. With the UK healthcare in a state of significant flux and evolution, Will is dedicated to ensuring that the HLTH Group helps healthcare providers navigate these changes in the years ahead.
Sophie Cross
HR Director
Sophie is our Head of HR and has worked in HR for over 10 years, working in the charitable and social care sector as well as more recent experience within local authority. With broad experience in the day to day of HR management ensuring successful and compliant employment, as well as supporting companies with complex employee relations cases which included successful communication with Union and ACAS representatives, she is able to offer advice and guidance to ensure pragmatic and fair outcomes for employers and employees alike. Working collaboratively with operations within the care sector for the majority of her career she understands the challenges the care environment brings and is able to bring an extra dynamic to delivery.
Marc Hulligan
Finance Director
With a career spanning over two decades in the field of finance, Marc brings a wealth of experience and expertise to his role as Finance Director. His journey began as a qualified accountant, honing his skills at HMRC, Grant Thornton, and Moore and Smalley, before becoming an integral part of the HLTH Group team in May 2023. As the head of our finance and accounts department, Marc plays a pivotal role in safeguarding the confidentiality of client information, remaining vigilant and compliant with GDPR and all official finance regulations.