Vanessa began her career 33 years ago as a Registered Nurse and ward sister within the NHS, later moving into adult social care management. Over the years, she has gained extensive experience working in nursing homes, care homes, specialist dementia facilities, and as a crisis manager for private, charity, and global care providers. Vanessa is a firm believer that everyone deserves excellent relational care, and she champions the idea that strong compliance and a well-trained workforce are key to achieving this.