Introducing the New CQC Provider Portal

Introducing the New CQC Provider Portal

This innovative platform is designed to streamline processes and enhance user
experience, making it easier than ever for providers to manage their
responsibilities.

Rolling Out in Stages

Starting March 11th, all providers will have the opportunity to sign up for the new
portal. However, until that date, you can only sign up if you’ve received and invitation. Invitations will be sent via email, so keep an eye on your
inbox for your exclusive invitation to join the new portal.

Signing Up is Simple

Signing up for the new portal is a straightforward process. Once you receive your
invitation email, follow these steps:

1. Click on the link provided in the email
2. Enter your email address
3. Select ‘verification code’
4. Check your email for the verification code and
   enter it
5. Choose and confirm your password
6. Select ‘create’

Existing Portal Users

If you’re currently using our existing portal, don’t worry. You’ll still need to
register on the new portal once you receive your invitation. It’s essential to
ensure your contact details are up-to-date and to keep an eye on your emails
for further instructions.

Important Dates to Remember

• Until 6pm on Friday, March 8th, existing
  portal users can still make notifications and registration changes
• Between March 11th and March 31st, 2024,
  existing portal users can view their data but cannot make any changes or
  submissions

Downloading Your Data

To ensure you have a copy of your data from the existing portal, it is recommended that you download any registrations or other forms you’re working on. Follow these
simple steps:

1. Log in to the existing portal
2. Go to “History” in the top right
   corner of the homepage
3. Select ‘Update history’ to display all items
4. Find the item you need and open the PDF
   version
5. Save the PDF to your desired location

Updating Your Registered Email Address

It’s crucial to keep your contact details accurate, especially your email address.
Follow these steps to check and update your registered email address:

1. Log into your account
2. Select ‘Registration’ and scroll down to ‘Your
   details’
3. Check your email address
4. If necessary, correct your email address by
   following the provided instructions