Manager’s Daily Walkabout

In this video, Tony from delves into the importance of quality assurance tools and audits in the healthcare sector.

Specifically, Tony highlights the critical role of the “Manager’s Daily Walkabout,” a form of observation that is invaluable for ensuring high standards in social care. By regularly observing practices, engaging with staff and clients, and assessing the environment, leaders can gather essential evidence to demonstrate compliance and excellence under the CQC Single Assessment Framework and how this hands-on approach can elevate your service’s quality and visibility.